The Willows Hotel - Chicago

555 West Surf Street, Chicago, United States, 60657  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Willows Hotel - Chicago

Free Wi-Fi

Free Wi-Fi in rooms

Parking

USD 25 per day

Luggage storage
24-hour

24-hour reception

Food/ Drinks

Coffee/Tea in lobby

Welcome drink

Laundry

Self-service laundry

TV

Flat-screen TV

Elevator

Verified Reviews:

  • Nice breakfast - Lobby was nice - Bathroom floor was a little uneven
  • Bathrooms are clean - Continental breakfast is included - Staff was friendly and attentive
  • My room had air conditioning - Hotel is close to numerous restaurants and pubs - Parking garage was convenient
  • Free wireless internet all over the hotel - Room very clean - Staff was great
  • Room very comfortable - Staff was as nice and accommodating as possible - I would stay there again

Overview

The elegant Willows Hotel offers modern guest rooms close to Millennium Park, Boystown and Mc Cormick Place Convention Center. Featuring Victorian architecture, the hotel occupies a 4-story building opened in 1926.

The hotel puts guests near scenic beaches. The property is located 7 km away from Chicago city center with a museum, historical buildings and a theater nearby.

The venue is set next to shopping centers, boutiques and a bakery.

Willows Hotel can be reached in 20 minutes by car from Midway airport.

Rooms

Offering a view over the lake, 55 rooms feature European décor, a private safe, climate control, armchairs, wireless internet and coffee/tea makers along with open bathrooms. Guests can make use of a shower, a bathtub and guest toiletries.

Eat & Drink

A delicious continental breakfast is served daily. Offering Italian and Mexican meals, Renaldi's Pizza Pub lies in a downtown area, just 150 meters from the property.

Services

Guests will benefit from dry cleaning, laundry and ironing service along with an elevator, a safe deposit box and a luggage storage.

Relax

For active guests, there are a gym and a fitness club at the hotel.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

public parking is possible at a location nearby at USD 25 per day.

Year renovated:   2008.  Number of floors:   4.  Number of rooms:   55.

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Facilities

General

  • Non-smoking property
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Luggage storage
  • Elevator
  • Fireplace

Services

  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Newspaper service
  • Welcome drink

Dining facilities

  • Continental breakfast
  • Coffee/Tea in lobby

Meeting facilities

  • Fax/Photocopying

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Armchair
  • In-room desk
  • Ironing facilities

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE
There are no extra beds provided in a room. 

How to reach hotel

hotel The Willows Hotel - Chicago Chicago location
Show big map »

Hotel Address:

555 West Surf Street, Chicago, United States, 60657

Get directions
City Center
  • Chicago
    6.4 km
Airports
  • Midway (MDW)
    18.9 km
  • Chicago O'hare International (ORD)
    22.2 km
Train Stations
  • Ogilvie Transportation Center
    5.8 km
  • Millenium Station
    5.9 km
Underground stations
  • LaSalle "L" Station (Blue Line)
    6.6 km
  • Bus stop
    100 m
Restaurants
  • Efes Cafe (cuisine: American, Mediterranean, Middle Eastern)
    60 m
  • Yango's Grill
    70 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    4
  • Number of rooms:
    55

Rooms and availability

The Willows Hotel photos Room
Small Queen Room
  • Room size:

    11 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Ironing facilities
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
The Willows Hotel photos Room
Standard Queen Room
  • Room size:

    16 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Armchair
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Standard Room, 1 Queen Bed

Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Double Studio

The Willows Hotel photos Interior Sitting
Junior Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Armchair
  • Dining:Mini-bar
The Willows Hotel photos Room
Deluxe Queen Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Seating area
  • Ironing facilities
  • Armchair
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

Deluxe|Deluxe Double Room, 2 Queen Beds

Executive Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Executive Room

The Willows Hotel photos Room King
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Work desk
  • Ironing facilities
  • Armchair
  • Telephone
  • Bathroom:Hair dryer
  • Bathrobe
  • Guest toiletries
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
Room Description:

Deluxe|Executive Room, 1 King Bed

Petite Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

Standard|Petite Queen Room

Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

The Willows Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Tourist-Dominican Republic100 m

Places of interest

  • The Vic Theatre1.0 km

Amusement

  • Tilt100 m

Historical sites

  • Boulevard System800 m

Museums

  • Peggy Notebaert Nature Museum1.1 km
  • Nature Museum1.1 km
  • Peggy Notebaert Natural Museum1.1 km
  • Nature Museum of Chicago Acad1.2 km

Parks

  • Lincoln Park Area1.1 km
  • Obsessive Compulsive Fndtn1.2 km

Halls

  • Bailiwick Repertory Theater1.4 km
  • Chicago Opera Theater1.6 km
  • Emerald City Theatre Company1.6 km

Universities, Institutes

  • Jane Addams Ctr-Hull House600 m
  • Transcendental Meditation1.0 km
  • Open University1.3 km
  • Salvation Army College-Officer1.3 km
  • Depaul University1.4 km
  • Chicago School of Massage1.5 km
  • Coyne American Institute1.6 km
  • Depaul University Food Svc1.6 km

Theaters

  • Briar street theatre600 m
  • Lincoln Hall1.0 km
  • Apollo Theater Chicago1.0 km

Medical care and Hospitals

  • Advocate Illinois Masonic Ctr500 m
  • St Joseph Hospital500 m
  • Columbus Hospital600 m
  • Children's Memorial Hospital1.0 km
  • Lincoln Park Hospital1.3 km

Public parking

  • DePaul University - Lincoln Park Campus1.5 km

Local attractions

  • South Pond1.5 km
    Lincoln Park, Chicago
  • Lincoln Park1.7 km
    2045 North Lincoln Park West, Chicago
  • The Moody Church2.7 km
    1635 North LaSalle, Chicago
  • Lincoln Park Zoo1.7 km
    2001 N Clark St, Chicago
  • 3639 Wrigley Field Rooftop1.8 km
    3639 N. Sheffield, Chicago

Near the hotel

  • Alfred Caldwell Lily Pool1.1 km
    Fullerton Avenue, between N. Cannon and N. Stockton, Chicago
  • Nature Museum of the Chicago Academy of Sciences1.3 km
    Fullerton Pkwy. and Cannon Dr., Chicago
  • The Peggy Notebaert Nature Museum1.2 km
    2430 North Canon Drive, Chicago
  • Boystown1.3 km
    Chicago, IL

Restaurants nearby

  • Efes Cafe60 m

    Address: 2833 N Broadway St
    Phone: (773) 880-0063

    84% likes this, based on 42 reviews
    Cuisine: American, Mediterranean, Middle Eastern

  • Renaldi's Pizza Pub100 m

    Address: 2827 N Broadway St
    Phone: 773-248-2445

    78% likes this, based on 39 reviews
    Cuisine: Italian
    Price Range: ZAR 27 - ZAR 284

  • Yummy Yummy Asian Cuisine110 m

    Address: 2901 N Broadway St
    Phone: (773) 525-6677

    56% likes this, based on 13 reviews
    Cuisine: Chinese
    Price Range: ZAR 108 - ZAR 135

  • Yango's Grill70 m

    Address: 2845 North Broadway Street
    Phone: 773-404-6340

    81% likes this, based on 33 reviews

  • Senza110 m

    Address: 2873 N Broadway
    Phone: 773-770-3527

    80% likes this, based on 32 reviews
    Cuisine: American
    Price Range: ZAR 705 - ZAR 705

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    4
  • Number of rooms:
    55
Cities nearby
  • Burbank hotels - 20 km
  • Evanston hotels - 19 km
  • Skokie hotels - 19 km
  • Bedford Park hotels - 18 km
  • Melrose Park hotels - 19 km
  • Oak Park hotels - 13 km
  • Bridgeview hotels - 20 km
  • River Grove hotels - 18 km
  • Lyons hotels - 17 km
  • Brookfield hotels - 18 km

The Willows Hotel Reviews

Guest reviews are submitted by our customers after their stay at The Willows Hotel

Average guest rating

8.4out of 10
Superb
Based on 293 reviews

Guest reviews

  • Older travelers
    10.0

    The location to the Lincolnpark district is fantastic and close to green space and city through public transport.

  • Family with children
    8.8

    Excellent rooms, breakfast and service. Overall a fantastic stay.

    We had hoped to have our kids use the pool but the one at Bally's was for 18+ only - it would be good to let guests with kids know that.

  • Older travelers
    9.6

    There were many great place to eat within walking distance. The staff was very friendly and helpful. Quiet neighborhood. Lovely room and bed was comfortable.

    The shelf in the bathroom was very small. It would be helpful especially for women who have a significant amount of toilet articles and makeup to have a little more shelf space in the bathroom.

  • Single
    10.0

    Courteous helpful staff, very clean hotel and good for someone with allergies/asthma, no pets(allergic),continental breakfast, 24 hr.coffee which was good and fresh, great neighborhood and convenient to just about everything you could want, very charming, and nice classical music in lobby.

    I did not find anything to complain about.

  • Older travelers
    9.2

    we loved the location, the room, the breakfast and the decor.

    we did not receive any housekeeping while we were there. We had the sign on the outside of the door "maid service please", but no one cleaned our room.

  • Older travelers
    7.0

    staff helpful

    size of room and pillows were poor quality

  • Older travelers
    7.8

    Good location

    Noisy, the person upstairs walked around all night long.

  • Older travelers
    7.8

    We enjoyed the overall ambience of the hotel. It's European styling and it's location on the north side were added features.

    Overall, the stay at the Willows was a pleasant one. During our stay Chicago was experiencing a bit of a heat wave and daytime air would have been a plus.

  • Single
    7.0

    The location was excellent and the staff were extremely friendly and helpful.

    The room was small with no view and I felt like I was in a cave.

  • Single
    8.8

    The staff.

    A bit dated and dusty. Needs new spreads/pillows (decorative), shower curtain.

  • Family with children
    8.8

    The front desk staff were phenomenonal for serving me and my son. They went out of the way explaining directions to destinations, bus schedule, and giving me utensils. They deserved the best for being real professional employees.

  • Older travelers
    9.0

    Comfortable ambience, friendly staff

    Parking, having to find a street spot is a major issue ( parking garage was full) I will likely not stay here again due to this issue

  • Single
    8.2

    I stayed for four nights in this good, convenient area of Chicago and I loved the ambience and service in this hotel. The lobby/lounge area, although not large, had nice decor and furniture and there was tea and coffee twenty four hours a day. The fans in the bedrooms were a welcome alternative to the air conditioning also available. I would have booked for longer had there been vacancies - this says it all!

    My only suggestion for improvement would be that the lobby area is not a good breakfast area. The selection of food provided was excellent but a better seating area with tables would have helped. Also the hotel is quite expensive 'given the lack of this facility.

  • Older travelers
    7.4

    Great location-if you're wishing to stay somewhere other than downtown.Staff is very friendly, helpful and professional. We booked the King Room, so we had plenty of room.

    Room air conditioners were old and somewhat noisy. Room could use redecorating.

  • Single
    7.8

    The courtesy of the staff , especially Caren, was superb. Always ready to provide the perfect answer to any necessity. In the neighbourhood there is plenty of restaurants with different food choices and public transport are nearby and provide good connection with downtown and places to visit.

    Rooms are small but quite ok. Breakfast is in the lobby with no private tables but common sofas and tea tables, if crowded in the morning you may need to wait or have breakfast in your bedroom

How to reach hotel

hotel The Willows Hotel - Chicago Chicago location
Show big map »

Hotel Address:

555 West Surf Street, Chicago, United States, 60657

Get directions
City Center
  • Chicago
    6.4 km
Airports
  • Midway (MDW)
    18.9 km
  • Chicago O'hare International (ORD)
    22.2 km
Train Stations
  • Ogilvie Transportation Center
    5.8 km
  • Millenium Station
    5.9 km
Underground stations
  • LaSalle "L" Station (Blue Line)
    6.6 km
  • Bus stop
    100 m
Restaurants
  • Efes Cafe (cuisine: American, Mediterranean, Middle Eastern)
    60 m
  • Yango's Grill
    70 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    4
  • Number of rooms:
    55